Is there a way to test the lync web app plugin software#
We do not got more info's here as the IT from that company re-configured that software but according our info's it was some kind of DLP (Data Leak Prevention).īy the way, the best would be if you run a test on your side as well to ensure that there is no configuration issue on your side somehow. A software on the PC blocked audio & video streams.This caused that the could join, however audio wasn´t working due to that issue. They initially opened some of them, however the cloud was/is changing. That way, the script will still run fine if its run from an ordinary. For some customers not all Microsoft cloud IPs for Office 365 are open. Did a prereq check to verify the Lync module is loaded.Google chrome caused exactly these issues reported, however IE was running fine.
One customer hat a damaged browser installation.Strangly audio was working, however not the MIC, after whitelisting the USB device by the local IT in there USB management environment it started to work. Locked down USB ports which do not accept the headset they wish to use.incorrectly configured headset, where the MIC wasn´t allowed to be used as recording device in the system settings.locked down rights on the PC & Internet Explorer which caused that the correct plugins couldn´t run correctly.However we had customers who reported the same, so here is the summary for the issues and solutions we collected so far (as we run a very big environment, there are a lot to share): But to be on the save side you could run fiddler and check which ports will be used here (including hostnames if you need).
I have only seen that the client is using http and https (more infos here).